Our website and the TR Portal use a small number of cookies and similar browser storage. Some are strictly necessary for them to work and are always on. Others help us understand how they are used, and we only use them if you agree.
8.1 Strictly Necessary Cookies
These make the services you ask for work, so they cannot be switched off. They are used for:
- Keeping you signed in to your account (30 days);
- Remembering your cookie choice (6 months);
- Bringing you back to the page you were on after you confirm your email address (24 hours);
- Checking that sign-ups and password resets are made by a person, using Cloudflare Turnstile, on those forms only;
- Signing you in with Google, only when you choose “Continue with Google”;
- In the TR Portal, protecting your account from forged requests (30 days) and completing card payments with Mastercard or Stripe, only while you pay.
8.2 Analytics Cookies (Only With Your Consent)
We use Google Analytics, a service provided by Google, to understand which pages, reports and features our visitors use, so that we can improve our website and our reporting. Google Analytics is only loaded after you accept analytics cookies. Until then, and if you decline, no analytics data is sent to Google.
- Google Analytics sets cookies that last up to 13 months;
- When you are signed in, we link your visits to your account using your account number, never your name or email address. On our website, this link is kept in a cookie that lasts 30 days;
- We remove email addresses and one-time codes from web addresses before any data is sent to Google;
- We do not use analytics data for advertising, and we do not share it with advertisers;
- Google keeps this data for a limited period, of no more than 14 months.
Google may process this information outside your country, including in the United States, under its own safeguards for international data transfers.
8.3 Your Choice
When you first visit our website or the TR Portal, we ask whether you accept analytics cookies. You can accept, decline by closing the banner, or choose in “Customize settings”. Your choice applies to both, and we remember it for 6 months, after which we ask again.
→ Changing Your Mind
You can change or withdraw your consent at any time through “Cookie settings” at the bottom of every page of our website, or in the TR Portal. If you withdraw it, we stop analytics immediately and delete the analytics cookies from your browser.